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Human factors : FAA's guidance and oversight of pilot crew resource management training can be improved

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  • Abstract:
    Of the 169 accidents that involved the major airlines and that were ; investigated and reported on in detail by the National Transportation ; Safety Board from 1983 through 1995, about 30 percent were caused in ; part by the pilots’ performance, according to our analysis. In at least ; one-third of these accidents (about 15), we determined that the pilots did ; not correctly use the principles of crew resource management. For ; example, according to the National Transportation Safety Board, just ; before the 1994 crash in Charlotte, North Carolina, which killed 37 people, ; the aircraft had encountered a sudden change in wind direction and the ; captain gave an incorrect order to the first officer, who did not question ; the order, as crew resource management principles would require. ; Furthermore, during the same period, of the nearly 4,000 incidents, we ; found that about one-fifth were caused in part by the pilots’ performance.
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    urn:sha-512:04e6ba7398c98e1838d08eb6a040527cf64cdbdabaa4919be7202db55cf212554930b0a0cceaecf82ebde6b2fa767c7c59f7130491d651d25ac70ba111c5fe97
File Language:
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