An evaluation toolkit for Florida's Commuter Assistance Programs (CAP) : a companion to the 1999 CAP evaluation manual
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2001-01-01
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Abstract:This manual is a companion piece to the Commuter Assistance Program Evaluation Manual that was developed to assist Florida's Commuter Assistance Programs (CAP) in their efforts to measure and evaluate their performance. This manual is intended to provide a basic understanding of how a CAP can meet the minimum evaluation requirements of the Florida Department of Transportation (FODT). The manual is divided into two parts. The first part describes the performance measures that are required and/or available to evaluate CAP program efforts, including how to obtain the data necessary to measure CAP performance. Where appropriate, guidance is provided on how to calculate performance. The second part provides the basics on how to evaluate, including how to select performance measures, and how to conduct the evaluation. The appendix includes a sample survey the CAP program can use to obtain all necessary survey data to address the FDOT required and optional performance measures.
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