United States Department of Transportation
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Abstract:Many transit operators routinely collect ridership data in order to provide a basis for the planning of bus services. Often a survey is conducted of bus riders to determine their riding habits, their views about the quality of current service, and their ideas about how service could be improved. For many transit operators, a bus rider survey is the only method that is used to collect detailed ridership data. This report was prepared to document the ridership survey that was conducted for VIA Metropolitan Transit in San Antonio, Texas in 1983. The report contains a summary of the major findings of the survey and a summary of the technical approach that was used to design and conduct the survey. We believe that technical summary is well written, comprehensive, and valuable to all transit operators who are involved in ridership surveys. We encourage all transit operators to review this report.
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