7210.56 Air Traffic Quality Assurance
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1998-02-01
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Abstract:This order is the culmination of a long and thoughtful process involving the active participation of nearly all elements of air traffic, including headquarters, regional offices, facility managers, Air Traffic Supervisors Committee (SUPCOM), National Air Traffic Controllers Association (NATCA), and National Association of Air Traffic Specialists (NAATS). This order is derived from a mutual goal of addressing quality assurance efforts at the national, regional, facility, and individual levels. It provides specific guidance on reporting, investigating, and resolving various types of incidents that impact the quality of air traffic services. This order also represents several new ways of addressing quality assurance issues in a manner designed to improve the system. This order has not eliminated nor reduced any employee's responsibilities and, in fact, in several areas it has enhanced or expanded individual roles.
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Main Document Checksum:urn:sha-512:1ac51ef640675a7b9ddfa619f79c4ffff2b5015c837a1cac84b94644db9194af2f2577707c10e5fcc873857edab59476b56bcb69523f6aa40a10733d849a7b21
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