Transportation Users' Views of Quality

Details

• Corporate Creators:
  United States. Federal Highway Administration
• Subject/TRT Terms:
  Highway Travel Public Opinion Public Perception Public Transit Quality Of Service Statistics Surveys Transportation Services Travel Modes Travel Surveys Urban Travel

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• Publication/ Report Number:
  FHWA-PL-98-013
• DOI:
  https://doi.org/10.21949/1404540
• Resource Type:
  Research Paper
• Geographical Coverage:
  United States
• Corporate Publisher:
  United States. Department of Transportation. Federal Highway Administration
• Abstract:
  In order to begin to understand the public's views regarding the transportation services it receives, as part of the pre-test of the 1995 Nationwide Personal Transportation Survey, in a national telephone survey, over 4,000 adults were asked a series of questions about their reactions to many aspects of travel, with emphasis on elements of the road system, where most of their travel occurs. Respondents rated thirteen travel elements of the transportation system on a four-point scale. Of the thirteen, 5 were highway travel elements, 5 were urban travel elements, and 3 were intercity travel elements.
• Format:
  PDF
• Collection(s):
  Federal Highway Administration US Transportation Collection
• Main Document Checksum:
  urn:sha-512:94da289abe0ff33c2b0217447eb60bbf080a74e56a8d58ea3d158d82413f8bc55225ddafe9e0c162c682533fac4085412a9f14e27bad9444d9869a9ee047504b
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/13220/dot_13220_DS1.pdf
• File Type:
  [PDF - 249.46 KB ]