On the design of flight-deck procedures
Advanced Search
Select up to three search categories and corresponding keywords using the fields to the right. Refer to the Help section for more detailed instructions.

Search our Collections & Repository

For very narrow results

When looking for a specific result

Best used for discovery & interchangable words

Recommended to be used in conjunction with other fields



Document Data
Clear All
Clear All

For additional assistance using the Custom Query please check out our Help Page


On the design of flight-deck procedures

Filetype[PDF-761.90 KB]



  • Creators:
  • Corporate Contributors:
  • Subject/TRT Terms:
  • DOI:
  • Resource Type:
  • Corporate Publisher:
  • NTL Classification:
  • Abstract:
    In complex human-machine systems, operations, training, and standardization depend on an elaborate set of procedures which are specified and mandated by the operational management of the organization. These procedures indicate to the human operator (in this case the pilot) the manner in which operational management intends to have various tasks performed. The intent is to provide guidance to the pilots, to ensure a logical, efficient, safe, and predictable (standardized) means of carrying out the mission objectives. However, in some operations these procedures can become a hodge-podge, with little coherency in terms of consistency and operational logic. Inconsistent or illogical procedures may lead to deviations from procedures by flight crews, as well as difficulty in transition training for pilots moving from one aircraft to another. In this report the authors examine the issue of procedure use and design from a broad viewpoint. The authors recommend a process which they call "The Four P's:" philosophy, policies, procedures, and practices. They believe that if an organization commits to this process, it can create a set of procedures that are more internally consistent, less confusing, better respected by the flight crews, and that will lead to greater conformity. Although this report is based on airline operations, principles may be applicable to other complex, high-risk systems, such as nuclear power production, manufacturing process control, space flight, law enforcement, military operations, and high-technology medical practice.
  • Format:
  • Funding:
  • Collection(s):
  • Main Document Checksum:
  • Download URL:
  • File Type:

Supporting Files

  • No Additional Files
More +

You May Also Like

Checkout today's featured content at rosap.ntl.bts.gov