United States Department of Transportation
[PDF-202.43 KB]
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Alternative Title:Research Results
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TRIS Online Accession Number:01506403
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Edition:Final Report
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NTL Classification:AGR-SAFETY AND SECURITY-SAFETY AND SECURITY;NTL-RAIL TRANSPORTATION-Rail Safety;NTL-RAIL TRANSPORTATION-RAIL TRANSPORTATION;NTL-SAFETY AND SECURITY-Rail Safety;NTL-SAFETY AND SECURITY-SAFETY AND SECURITY;NTL-SAFETY AND SECURITY-Human Factors;
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Abstract:The Federal Railroad Administration’s (FRA) Office of Railroad Policy and Development believes that, in addition to process and technology innovations, human factors-based solutions can make a significant contribution to improving safety in the railroad industry. This belief led FRA to implement the Confidential Close-Call Reporting System (C3RS), which includes voluntary confidential reporting of near-miss events to a neutral third party; root-cause- problem solving by a Peer Review Team (PRT) composed of labor, management, and FRA representatives; implementation of corrective actions; tracking of the results of change; and reporting of the results of change to employees. Demonstration pilot projects are underway at Union Pacific Railroad (UP), Canadian Pacific Railway (CP), New Jersey Transit (NJT), and Amtrak. C3RS also embodies the risk reduction and system safety principles espoused by FRA's Office of Railroad Safety that supplement conventional regulatory oversight and enforcement activities. FRA is also sponsoring a rigorous evaluation of three important aspects of C3RS functioning: (1) What conditions are necessary to implement C3RS successfully? (2) What is the impact of C3RS on safety and safety culture? (3) What factors help to sustain C3RS over time? This report is published to provide the public and government and industry decision makers with the evaluation’s findings. The findings here cover the midterm analysis of C3RS at one demonstration site (Site “A”) and are based on data collected and analyzed using five data sources: interviews with workers, managers, and other stakeholders; railroad newsletters; corporate safety data; corrective action data; and redacted Multiple Cause Incident Analysis (MCIA) results from a third party.
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