Evaluation of the Public Transportation Network: Diffusion of Innovative Transit Practices
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1988-08-01
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Abstract:This report presents an evaluation of the Public Transportation Network (PTN), a technical assistance program established by the Urban Mass Transportation Administration in 1983 to help public transportation agencies adopt better ways of managing and operating public transportation services. The PTN featured an innovative approach to technical assistance designed to foster the diffusion of innovative practices through peer-to-peer contacts. The evaluation covers the first 31 months of the PTN, from February 1983 through August 1985. The PTN's development and activities are documented, and the benefits of the program are assessed based on the number and type of programs it played a role in transferring, and on user and non-user perceptions. The report concludes that the program was viewed positively by its users and had a modest impact on both the adoption of innovative practices, and the manner in which local programs were designed. Major factors which limited the program's effectiveness were organizational inertia, difficulty in getting the attention of local agency decision-makers, and the presence of competing priorities within transit agencies.
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