United States Department of Transportation
i
The Lift: Special Needs Transportation in Portland, Oregon
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1978-01-01
[PDF-5.76 MB]
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Abstract:The report covers Portland, Oregon's Special Needs Transportation (SNT) project - the Lift - during its first year of operation. The purposes of this UMTA Service and Methods Demonstration (SMD) is to: (1) test a transit operator's ability to provide specialized service to handicapped and elderly persons, and coordinate this service with the contracting social service agencies; (2) test the cost-effectiveness and value to social service agencies and users of the automated fare collection equipment; (3) determine the demonstration's impact on the target group; and (4) assess the service's impact on the social service agencies which contract with the Tri-County Metropolitan Transportation District of Oregon (Tri-Met) for Lift service for their clients. The Portland demonstration addresses three SMD objectives: (1) to increase the area coverage of transit services; (2) to increase the utilization (passengers per hour) of transit vehicles; and (3) to improve the mobility of transit dependents. The report presents time-series data as well as analysis of the project's workability, cost-effectiveness, and impact on all project participants. The report points out that the Lift service has raised public awareness concerning the problems of the transportation handicapped. However, experience with the Lift so far, suggests that the major issue of the second year of this demonstration project is whether or not it is cost-effective for a transit operator to provide transportation to the elderly and handicapped market.
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