Community Brokerage of Transportation Services for the Elderly in Mountain View, California
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1978-02-01
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By Cooper, Tom
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Abstract:This document reports on a unique way of providing transportation and transportation-related services (e.g., information and scheduling) to elderly and handicapped individuals in a small geographic area. In the Mountain View Community Broker project, a community broker furnished his clients with individualized primary service information and scheduling assistance. He also drove these clients to their destinations in a 12-passenger van. The project was intended to demonstrate the economic and operational feasibility of combining these functions in one role. The report describes the community broker concept and project operations; assesses the economic feasibility of the idea; discusses the project's impact on the target group; and provides some commentary on ways a community-broker type of project could be integrated into the existing network of social services for the handicapped and elderly. /Author/
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