Community Brokerage of Transportation Services for the Elderly in Mountain View, California

Details

• Creators:
  Cooper, Tom
• Corporate Creators:
  Crain & Associates
• Corporate Contributors:
  John A. Volpe National Transportation Systems Center (U.S.) ; United States. Urban Mass Transportation Administration
• Subject/TRT Terms:
  • Aged
  • Persons with disabilities
  • Paratransit services
  • Economics
  • Scheduling
  • Transportation
• Publication/ Report Number:
  UMTA-CA-06-0002-78-1 ; DOT-TSC-UMTA-78-20
• DOI:
  https://doi.org/10.21949/1526819
• Resource Type:
  Tech Report
• Geographical Coverage:
  California
• Corporate Publisher:
  United States. Urban Mass Transportation Administration
• Abstract:
  This document reports on a unique way of providing transportation and transportation-related services (e.g., information and scheduling) to elderly and handicapped individuals in a small geographic area. In the Mountain View Community Broker project, a community broker furnished his clients with individualized primary service information and scheduling assistance. He also drove these clients to their destinations in a 12-passenger van. The project was intended to demonstrate the economic and operational feasibility of combining these functions in one role. The report describes the community broker concept and project operations; assesses the economic feasibility of the idea; discusses the project's impact on the target group; and provides some commentary on ways a community-broker type of project could be integrated into the existing network of social services for the handicapped and elderly. /Author/
• Format:
  PDF
• Funding:
  DOT-TSC-1081
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/10663/dot_10663_DS1.pdf
• File Type:
  [PDF - 5.89 MB]
• Collection(s):
  Volpe Center
• Main Document Checksum:
  urn:sha256:6f7eb3d5167dd8639a8cdd73e251797c9e9bcead8c57bf587cad2d09518878b8