United States Department of Transportation
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The MVRTA Charge-A-Ride Program: Credit Card Fare Post-Payment in Haverhill, MA
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1988-03-01
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Abstract:This report presents an evaluation of a demonstration of automated fare collection using on-board credit card readers and recorders on general revenue service buses in Haverhill, Massachusetts. The demonstration project employed a credit card system for fare post-payment which was administered by the local transportation authority. The demonstration was in part unique because it extended credit to transit patrons based on credit worthiness. Standard credit administration techniques were used including day-to-day account supervision, routine billing procedures, dunning notices, and referrals to collection agencies. This demonstration also marked the first successful effort to record fares using on-board automated fare identification recorders in a general revenue service environment. Previous demonstrations of the same equipment were performed in special needs transit programs with unique clienteles.
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[PDF-4.09 MB]
