Pilot-controller communication errors : an analysis of Aviation Safety Reporting System (ASRS) reports

Details

• Creators:
  Cardosi, K. ; Falzarano, P. ; Han, S.
• Corporate Contributors:
  John A. Volpe National Transportation Systems Center (U.S.)
• Subject/TRT Terms:
  • Air traffic controllers
  • Airline pilots
  • Communication
  • Errors
  • Comprehension
  • Human information processing
  • Human factors
  • Human error
  • Air traffic controllers(Personnel)
  • Aircraft community
  More +
• Publication/ Report Number:
  DOT-VNTSC-FAA-98-4 ; DOT/FAA/AR-98/17
• Resource Type:
  Research Paper
• Geographical Coverage:
  United States
• Edition:
  Final report Jul 1991-May 1996
• Corporate Publisher:
  United States. Federal Aviation Administration. Office of Aviation Research
• Abstract:
  The purpose of this study was to identify the factors that contribute to pilot-controller communication errors. Resports submitted to the Aviation Safety Reporting System (ASRS) offer detailed accounts of specific types of errors and a great deal of insight as to why they occur. The communication errors found in this study could be classified into three types: Readback/hearback errors (the pilot reads back the clearance incorrectly and the controller fails to correct the error), the absence of a pilot readback, and Headback errors type II (the controller fails to notice his or her own error in the pilot's correct readback).
• Format:
  PDF
• Funding:
  FA7L1/A7112
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/8490/dot_8490_DS1.pdf
• File Type:
  [PDF - 1.66 MB]
• Collection(s):
  Volpe Center
• Main Document Checksum:
  urn:sha256:73db88902d6a316e3d0238bb058ea67304ff6111a664697220080e22d709f2e3