Identification of potential human factors issues related to APTS introduction of enhanced information systems
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1993-04-01
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Alternative Title:Proceedings of the IVHS AMERICA 1993 Annual Meeting
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NTL Classification:NTL-SAFETY AND SECURITY-SAFETY AND SECURITY;NTL-SAFETY AND SECURITY-Human Factors;
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Abstract:Introduction of enhanced information systems into an operational environment requires reallocation of functions among those responsible for providing service. This study describes an effort to develop and apply a methodology to identify the types of human factors issues associated with introducing an Advanced Public Transportation Systems (APTS) type system. The focus of this study is the categories of transit employees, dispatchers, supervisors and bus operators in this application, most immediately affected by the introduction of a category of APTS known as Automatic Vehicle Location (AVL) systems. Information is obtained from the Denver Regional Transportation District (RTD) which is currently installing an AVL information system.
The methodology developed requires collection of two sets of data to record the existing transit operation, as well as transit system operation using AVL technology. The measures of the existing system provide a baseline set of data against which to identify the human factors issues expected with AVL.
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