Details:

Creators:
Coplen, Michael K.
Corporate Creators:
John A. Volpe National Transportation Systems Center (U.S.)
Subject/TRT Terms:
[+]
Compliance Corporate Culture Operating Railroad
Publication/ Report Number:
DOT-VNTSC-FRA-97-7
Resource Type:
Tech Report
Edition:
Final Report May 1997
Corporate Publisher:
United States. Department of Transportation. Federal Railroad Administration
Abstract:
A focus group was held at the 1996 Bi-annual Operating Rules Association meeting of North American railroads to discuss the

general issue of compliance and operating rules. Twelve operating rules officers participated, representing Class I, II, and III

railroads. Individual structured interviews were also conducted both prior to and following the focus group session to discuss

general issues surrounding operating rules, and to provide follow-up information to major findings from the focus group session.

Focus group participants generally reported that senior management tends to emphasize productivity over safety, suggesting

some railroads may have created an organizationalculture that unintentionally encourages operating rules violations. Follow-up

interviews with a number of industry representatives supported this view. Some interviewees suggested railroad mergers often

result in discordant management philosophies withinthe same organization, directly influencing corporate culture and how

operating rules officersenforce rules compliance. Findings for each of the five focus group questions are categorized by type of

response. Specific recommendations for structural change and follow-on work are also discussed.


Format:
PDF
Funding:
RR728/R7201
Collection(s):
Federal Railroad Administration Volpe
Main Document Checksum:
[+]
urn:sha256:17ec81b4276a212f094bfa7dfb3d486aa0dde096e73fbe1a282d471ffe09ce5c
Download URL:
https://rosap.ntl.bts.gov/view/dot/8722/dot_8722_DS1.pdf
File Type:

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