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Edition:Final Report
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Abstract:Recent research findings suggest that crew resource management (CRM) training can
result in significant improvements in flightcrew performance. The objectives of this
handbook are to foster an understanding of the background and philosophy of CRM and to
provide an overview of the development, implementation and evaluation of CRM training.
Currently, CRM programs have been implemented successfully at a number of airlines,
large and small, civil and military. The variety of CRM training programs suggest
that there are a number of ways to achieve effective CRM.
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