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- [Narrator] E-commerce Services can bring

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new jobs to communities,

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but they can also impact
traffic, congestion

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and the environment in negative ways.

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The Center for Transportation Research

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and the Texas Department of Transportation

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studied how residents can be affected

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by looking at current

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and projected consumer demands,

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industry and workplace standards,

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and zoning policies in these areas.

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- With the pandemic,

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and with kind of virtual participation

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and technology having increased
over the past few years,

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everyone has a smartphone,
everyone has a tablet,

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and everyone is online shopping.

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And so with that has been
the rise of e-commerce.

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When you think of e-commerce,

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you think, "Oh, people are
shopping less frequently.

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"There'll be less people on the roads."

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But there's also a kind of Catch-22

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where you have more
delivery drivers on the road

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fulfilling those online orders

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and more people driving
to return their packages,

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and more kind of the freight vehicles

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coming into an area

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where they need to supply a big bulk

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of products for people to buy.

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And so this project was really centered on

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how well e-commerce affect the land use.

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- What we saw was the need to
understand the new patterns

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that were being established by freight

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and the business, the logistics itself.

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This to us,

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was a wonderful research to go in

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and find out, get data to see

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how it was developing.

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- [Katie] Creating and
developing a methodology

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and geographical framework

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to predict where as e-commerce booms

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and different e-commerce companies

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such as Target or Amazon

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or UPS and FedEx need to
increase their presence

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in different areas.

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Where are they gonna
place their warehouses

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and where are they gonna kind
of disrupt the status quo

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of current traffic, current land use,

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where people are living?

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- I can give you one
example here in El Paso,

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the appearance of Amazon.

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All of a sudden,

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I can tell you TxDOT didn't even know.

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I think the only ones
that knew were the county

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where they were gonna
acquire the right away

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from the county and they showed up, right?

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As a matter of fact,

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they're like a block away from us

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and we noticed we had just finished

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the interchange here at I-10 in America

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and they're like a block away.

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And we right away noticed the changes.

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And now we're having to go back,

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and redefine and revise any improvements

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that we have planned.

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We need to keep gathering data

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and information to help
us create tools that

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can help to be able to design

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better infrastructure

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and also make decisions
or recommendations.

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- This project will benefit Texas citizen

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by making sure that they
still reach their quality

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of life in their deliveries
and their products.

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And now that they're
relying on online shopping

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and getting goods,

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making sure that they get those goods

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at the speediest time possible

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because there are facilities nearby them.

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- [Narrator] For more information

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and to find the publication
for this project,

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please visit the TxDOT Research Library

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at the link shown below.