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Abstract:North American railroads spend billions of dollars each year on track maintenance. With
expenditures of this level, incremental improvements in planning or execution of maintenance projects can result in either substantial savings or the ability to complete more projects. Decision support tools can enhance maintenance planning efficiency and aid new railroad employees in evaluating alternatives while they gain experience. Beyond the practical applications of support tools, the study of how choices are made will provide insights into the decision-making process. This will include a better understanding of the relationships that need to be considered to make decisions that are efficient, effective, and aligned with the organization’s strategy.
The primary purpose of this research is to enable objective evaluation of track maintenance options because the most efficient alternative is not always obvious. To do this, the decision-making process and the costs that should be considered must be understood. Without this understanding, we cannot ensure that the tools are consistent with current practice or find ways to improve either decision making or maintenance costing.
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