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Technology scan of future traveler information systems and applications in Georgia.
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  • Abstract:
    Statewide traveler information provided in Georgia through its NaviGAtor/5-1-1 system is

    primarily based on Intelligent Transportation Systems (ITS) related to freeway traffic

    management. The purpose of this study is to evaluate traveler information in Georgia and to

    provide recommendations on potential conceptual alternatives to the existing NaviGAtor system

    that could improve its effectiveness. The evaluation applies several different methodologies

    including website comparisons, a survey of NaviGAtor users, a feedback system and a futures

    workshop which applies a visioning process to the current state of the NaviGAtor system. Four

    proposed alternatives address information delivery to customers and methods through which data

    can be fed into the broader system. The final recommendation is a hybrid of those alternatives

    that suggests that the agency: enters into third-party data agreements to cost effectively increase

    coverage of travel speeds; pursues an open data approach that invites broader participation by

    web developers to improve information dissemination; and, incorporates static and real-time

    information from the Metropolitan Atlanta Regional Transit Authority (MARTA) and HartsfieldJackson International Airport. This research will be of interest to those researchers and

    practitioners involved in managing traveler information programs, especially those contemplating

    changes to existing traditional ITS systems.

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