Multi-measure Performance Assessment and Benchmarking of the Divisions of the Wyoming Highway Patrol

Ozbek, Mehmet E.; Jalili, Maral; Akalp, Duygu; Colorado State University

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Multi-measure Performance Assessment and Benchmarking of the Divisions of the Wyoming Highway Patrol

2015-12-01
By Ozbek, Mehmet E. ; Jalili, Maral ; Akalp, Duygu

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English

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Details:

Creators:

Ozbek, Mehmet E. ; Jalili, Maral ; Akalp, Duygu

Ozbek, Mehmet E. ; Jalili, Maral ; Akalp, Duygu Less -
Corporate Creators:

Colorado State University
Corporate Contributors:

Wyoming. Dept. of Transportation. Research Center ; United States. Federal Highway Administration

Wyoming. Dept. of Transportation. Research Center ; United States. Federal Highway Administration Less -
Subject/TRT Terms:

[+]

Benchmarks Best Practices Decision Making Performance Evaluations Performance Measurement Wyoming Highway Patrol
Publication/ Report Number:

FHWA-WY-15/05F
Resource Type:

Tech Report
Geographical Coverage:

United States ; Wyoming

United States ; Wyoming Less -
Edition:

Final Report
Corporate Publisher:

Wyoming. Dept. of Transportation
Abstract:

With many lives lost every year in traffic related crashes, traffic safety is a major concern all around the world. One way to improve traffic safety is to improve the organizational performance of agencies responsible for enforcing traffic safety. Internal benchmarking would be the first step to accomplish that goal, in order to compare the units of an organization, identify the best performing ones, and learn from their best practices so that other units within the organization can take advantage and improve their performance as well. Wyoming Highway Patrol (WHP) is a data-driven organization, which uses multiple measures to assess its performance. These measures can be used by WHP to perform comparisons between its 17 divisions. However, this process involves the utilization of a single performance measure at a time and may result in difficulties in identifying the overall performance. Therefore, there is a need to develop a performance assessment framework that can identify the overall performance of these divisions in the presence of multiple measures. This research presents a performance assessment system developed for WHP using Data Envelopment Analysis. This system can incorporate multiple measures, enabling WHP to identify its best-performing divisions to be able to use those as benchmarks.
Format:

PDF
Funding:

RS08212
Collection(s):

US Transportation Collection
Main Document Checksum:

[+]

urn:sha256:58c61fee0d4940d4e3a17eb1b46d909a753942e461cd110852a3e193f211a00d
Download URL:

https://rosap.ntl.bts.gov/view/dot/34367/dot_34367_DS1.pdf
File Type:

Data Management Plan

pdf

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